Both consumers and experts find it difficult to know what is legal and illegal when it comes to downloading, copying and playback of digital content.
The parties were all contacted and were explained what issues would be asked. They were then sent an email listing "Arne's dilemmas". They were all aware that the questions were being asked by the Consumer Report and the Consumer Council.
| Issue | The Ministry | Professor Jon Bing | Kripos | IFPI | EFN | |||||
|---|---|---|---|---|---|---|---|---|---|---|
| Arne is interested in Japanese samurai films. They can only be bought from Japan, and are only available in region 3. Arne makes his DVD-player (including the player on his PC) multi-region capable in order to be able to watch these films. |  | Legal | | Legal |  | Legal, certain limts |
| Legal | | Legal |
| Arne's 3-year-old daughter has a tendency to mangle the children's DVDs that he buys for her. She has destroyed a number of them. Arne therefore starts backing up his DVDs after buying them. As he isn't great with computers, he gets a colleague to do it for him. | | Legal, certain limts |
 | Undecided |  | Illegal | | Illegal | | Illegal |
| Arne has a lot of DVDs. When he is travelling, he transfers some of them to his iPod in order to watch them during flights. | | Undecided | | Undecided | | Undecided | | Illegal | | Undecided |
| Arne has downloaded thousands of songs from various online shops. This has cost him hundreds of pounds. Arne isn't able to back up everthing himself, but he knows that backups are important. He therefore uses an external data warehousing service (e.g. mp3tunes.com) in order to ensure that his music won't disappear if his computer dies. | | Legal | | Undecided | | Legal | | Illegal | | Illegal |
| Arne uses some of the songs that he has bought online as ring tones for his mobile. | | Legal, certain limts |
| Undecided | | Undecided | | Illegal | | Legal, certain limts |
| Arne's mother was given a Creative MP3-player for Christmas. Arne has bought loads of music from iTunes that she would like to listen to. So Arne converts the music he bought on iTunes so that it can be played on his mother's Creative MP3-player. | | Undecided | | Undecided | | Undecided | | Legal, certain limts |
| Undecided |
| In the US, Arne found a great computer game for children. When he got home, he found that it couldn't be used because it had been bought in the wrong zone. He therefore wants to modify his Playstation so that his daughter can use the game. | | Legal | | Legal | | Illegal | | Legal | | Legal |
| Arne's wife is blind. Many of her favourite authors have published books that are only available as e-books. She would like to get the books read on to an audio book. This is impossible. Therefore Arne uses a programme he finds on the Internet to read the books. | | Legal | | Legal | | Undecided | | Legal | | Undecided |
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